Terms and Conditions

You must be at least 18 years old and able to form a binding contract to use the Services. You must provide accurate account information, keep your credentials secure, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account.

Workspace owners and administrators can manage membership, permissions, integrations, content, and settings. If you join a workspace, your use of the Services is subject to the organization’s policies and the administrator’s control of that workspace.

Subject to these Terms, Kato grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal personal or business purposes.

You may not:

• Use the Services in violation of law or the rights of another person.
• Upload malware, interfere with the Services, bypass security or usage limits, or attempt unauthorized access.
• Reverse engineer, decompile, copy, scrape, or create derivative works from the Services except where applicable law permits it.
• Resell, sublicense, or provide the Services to third parties except as expressly authorized by Kato.
• Use the Services to develop or train a competing product or model, or to benchmark the Services for public distribution, without our written permission.
• Submit content that is unlawful, deceptive, infringing, abusive, or that you do not have the right to use.

You retain ownership of content you or your organization submit to the Services (“Your Content”). You grant Kato a worldwide, non-exclusive license to host, copy, process, transmit, display, and otherwise use Your Content only as needed to provide, secure, support, and improve the Services and as otherwise directed by you.

You are responsible for Your Content and for obtaining all rights, permissions, and notices needed for Kato to process it. This includes personal information, meeting content, communications, files, and information imported from connected services.

The Services may use artificial intelligence to produce summaries, drafts, suggestions, classifications, automations, and other output. AI output can be incomplete, inaccurate, or inappropriate and may not be unique. You are responsible for reviewing output before relying on it, sharing it, or using it to take action.

Do not use AI output as a substitute for professional advice or as the sole basis for decisions that could materially affect a person’s rights, health, safety, employment, credit, housing, or access to essential services. You must use AI features in compliance with applicable law and these Terms.

The Services may link to or integrate with third-party products. Your use of those products is governed by their own terms and privacy policies. You authorize Kato to access and exchange information with a connected service as needed to perform the actions you request.

Kato does not control and is not responsible for third-party products, their availability, or changes they make. You can disconnect integrations through the Services or the third-party provider, subject to any applicable retention periods.

Some features require a paid plan. Prices, included usage, billing periods, and plan limits are shown when you subscribe. You authorize Kato and our payment provider to charge the payment method associated with your account for applicable fees and taxes.

Subscriptions renew automatically for the same billing period unless you cancel before renewal. Except where required by law or stated otherwise at purchase, fees are non-refundable. We may change pricing or plan features with advance notice, and changes will apply no earlier than your next renewal.

Kato and its licensors own the Services, including the software, design, branding, documentation, and all related intellectual property rights. Except for the limited right to use the Services, these Terms do not grant you any right in Kato’s intellectual property.

If you provide ideas, suggestions, or feedback, you grant Kato a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation to you.

We may identify features as beta, preview, early access, or experimental. These features may be incomplete, change without notice, or be discontinued. We may also modify or discontinue any part of the Services. When practical, we will give advance notice of material changes that negatively affect paid use.

You may stop using the Services at any time. Workspace administrators may remove users or delete a workspace. You remain responsible for fees incurred before cancellation.

We may suspend or terminate access if you materially breach these Terms, create a security or legal risk, fail to pay amounts due, or use the Services in a way that could harm Kato, our users, or third parties. When reasonable, we will provide notice and an opportunity to cure.

Provisions that by their nature should survive termination will survive, including those concerning ownership, fees, disclaimers, limitations of liability, and disputes.

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” Kato disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the Services will be uninterrupted, secure, or error-free. These disclaimers do not limit rights that cannot be waived under applicable law.

To the fullest extent permitted by law, Kato and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption, arising from or related to the Services.

To the fullest extent permitted by law, Kato’s total liability for all claims arising from or related to the Services will not exceed the greater of the amount you paid Kato for the Services during the 12 months before the event giving rise to the claim or $100 USD. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

To the extent permitted by law, you will defend, indemnify, and hold harmless Kato and its affiliates, officers, employees, and agents from claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising from Your Content, your use of the Services, or your violation of these Terms or another person’s rights. This obligation does not apply to the extent a claim results from Kato’s own unlawful conduct.

Changes

We may update these Terms. We will post the updated Terms and revise the “Last updated” date. If a change is material, we may provide additional notice. Continued use after the effective date of updated Terms means you accept them.

Entire agreement and severability

These Terms, the Privacy Policy, and any order form or additional terms you accept are the entire agreement concerning the Services. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in effect.

Assignment and waiver

You may not assign these Terms without Kato’s written consent. Kato may assign them in connection with a merger, acquisition, reorganization, or sale of assets. A failure to enforce a provision is not a waiver.

Contact

Questions about the Services can be sent to support@getkato.io. Legal and privacy inquiries can be sent to privacy@getkato.io.